Booking Terms

By booking lessons you agree to the following:
1. Your payment is to be submitted in advance of the lesson slot in line with the business payment methods.
2. Payment for lessons is handled via Paypal invoicing. Cash is acceptable when the online invoicing is unavailable.
3. All cancellations must follow a strict 24 hours notice period. Failure to give a minimum of 24 hours notice for cancellations results in the fee being forfeited for that session.
4. Block bookings are sold “as is” and are non-refundable as slots are often kept open to accommodate block bookings. Block bookings can only be refunded if claimed within 30 days of the sale date providing no lessons have been claimed.
5. Block bookings must be claimed within 3 months of the “Start date” written on the certificate. Failure to claim the first lesson in this timeframe results in the block being forfeited with no refund.
6. Block bookings that are mid-way through are non-refundable.
7. Lessons take place at the teacher’s studio. Home visit lessons are not available.
8. Minimum student age is 8, younger students will be considered but not guaranteed.
9. Students are required to supply their own instruments for the lessons. The teacher will allow use of a guitar in lessons when pre-arranged.
10. Teacher is fully DBS checked. Parents are welcome to sit in on lessons or drop off the student at the agreed lesson times. In case of drop off, the pick up at the end of the lesson must be prompt due to cross over times between lessons.
11. Students more than 15 minutes late for a lesson forfeit that time out of the hour. Lessons can start late but must still end on time. Time cannot be carried over unless pre-arranged.

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